FAQ
Q.
Who is the Farmina Genius?
A.
The FarminaGenius is the genie who will always be by your side to help you manage the well-being of your four-legged family members. Unlike your typical lamp genie, there is no limit to how many wishes can be made!.
Q.
What is the Farmina Genius Pet Care Program?
A.
The Farmina Genius Pet Care Program, created in collaboration with our team of veterinarians and experts in animal nutrition, helps you achieve your pet’s well-being through the assessment of 5 Key Indicators. Each indicator helps build a complete prevention program that provides real-time data to your Farmina Genius Pet Health Coach and Veterinarian, who can, in case of issues, help you intervene at an early stage.
Q.
What are the 5 Key Indicators included in the Farmina Genius Pet Care Program?
A.
The Farmina Genius Pet Care Program, with the supervision of a Farmina Pet Health Coach and Vet, allows you to monitor 5 Key Indicators that can help you take care of your pets’ well-being:
- Body Shape (Weight and Body Condition Score)
- Dynamic Nutrition Plan
- Water Intake
- Urinary pH Control
- Health Check (Bloodwork, Urinalysis, Stools analysis, Vaccinations)
Q.
Who are the Farmina Genius Pet Health Coach?
A.
The Farmina Genius Pet Health Coach is your dedicated companion who are trained by the Genius to provide expert advice for your pet’s health and well being in collaboration with your Vet.
Q.
What can you ask the Farmina Genius Pet Health Coach?
A.
Anything related to your pet’s health and well-being! Just download the Farmina Genius App to schedule your appointment
Q.
What is the Farmina Genius App?
A.
The Farmina Genius App is a FREE health management tool that helps pet parents manage their pets’ health by monitoring 5 Key Indicators that can help your pet(s) live their happiest, healthiest, and longest life possible by enrolling in the Farmina Genius Pet Care Program.
Q.
Where can I download Farmina Genius App?
A.
Farmina Genius App can be downloaded on the Google Play Store or Apple Store.
Q.
What is a Farmina Dynamic Nutrition Plan?
A.
It is a tailor made nutrition plan for your pet which adapts to your pet’s constantly changing needs. The plan is created by your Genius Pet Health Coach who will recommend the ideal nutrition solution and daily rationing that will keep your pet in the best possible health.
Q.
How can I request a Dynamic Nutrition Plan?
A.
To create a Dynamic Nutrition Plan, just download the Farmina Genius App, sign up for the Pet Care Program and then contact your Genius Pet Health Coach. You can also click here and fill out the form.
Q.
How does a Genius Pet Health Coach determine the rationing of the Dynamic Nutrition Plan?
A.
Thanks to a software developed in collaboration with The University of Naples Federico II and our team of Veterinarians. The software keeps track of the daily caloric need and a series of variables which influence the unique needs of a pet that change throughout its lifetime such as age, physical activity, breed and current health state.
Q.
Where can I find a Farmina Genius Center?
A.
To find the closest Genius Center, consult the store locator by clicking here
Q.
How is my data being used by Farmina Genius?
A.
You can review our full Terms of Use, which includes our privacy policy, to see how we are using your data.
Love is not enough
Every pet deserves the attention and care that only his beloved Pet Parent
can give together with the competent support of the Genius Pet Health Coach.
Thanks to Farmina Genius App, taking care of your pet has never been easier!
Watch the video and discover everything that the Farmina Genius can do for you and your four-legged friends.
